I realized…

…that my previous post may make it sound like we are very casual in the office, which could seem inappropriate given the nature of what we do.

Just to clarify. Our work isn’t easy. It can feel like you’ve been punched in the gut. So we put a lot of effort into making sure the office is a cheerful place outside of the phoneroom. There’s food, books, and chatter. Plans for “KPR family” trips and dinners.

People would burn out, otherwise. I know I would.

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